Privacy policy

1. Data protection policy

Your privacy is important to us and we strive for a high level of protection in all processing of personal data. Within the EU/EEA, the General Data Protection Regulation (GDPR) applies from May 2018.

In accordance with applicable data protection legislation, Klub, or the company otherwise specified as data controller, is responsible for the processing of your personal data as set out below. If you have any questions about this information, or if you wish to exercise any of your rights as set out below, please contact us via the contact details referred to below.

2. Collection and processing of personal data

The term "personal data" refers to such information which, directly or indirectly, may refer to you as an individual. Examples of such data are name, image, personal ID number, contact details, competition entries, selections made, behavior or IP address. Personal data processing refers to any action that we or a third party that we have engaged take with the personal data, such as collection, registration and storage.

Personal data may only be processed for specified and explicitly stated purposes and may not be subsequently processed for any purpose that goes beyond these purposes. At Klub, we process personal data that you have given us for the sole purpose of providing the Services. Your personal data may also be used for marketing and follow up as well as for our sales and product development with the aim of improving our products and services. In the event that you do not wish to receive marketing and/or any offers, please contact us via the contact details listed under contact information below.

Finally, personal data is also processed for statistical purposes to see how users use the Site and the App as well as to display content customized for you. Such data is, however, only processed in aggregated form or in a form that cannot identify you as an individual. Data is also processed indirectly in connection with the development, testing and administration of the IT systems underlying our website.

When using features on the Site and the App that allow you to post information or other material on it, please note that such information may also contain personal data. In the event that your information contains data about other individuals, you may only post such data which you have received their consent to provide.

3. Legal basis for processing and storage period

Klub processes your personal data when necessary for the performance of the Services and when we have another legitimate and justifiable interest in processing your personal data, such as an interest in developing the Site, the App or the Services. If we were to process your personal data for any purpose which, according to applicable legislation, requires your consent, we will obtain your consent before commencing with such processing. The data we collect in accordance with the above is deleted when the purposes of the processing have been completed.

4. Security for the protection of personal data

Klub safeguards your personal data with a high level of security and has to this end taken appropriate technical and security measures to protect your personal data from unauthorized access, amendment, dissemination or destruction.

5. Restrictions on the disclosure of personal data

We may appoint external partners to perform tasks on our behalf, such as providing IT services or helping with marketing, administration of press releases, data analysis or statistics. The performance of these services may mean that our partners, both within and outside the EU/EEA, are able to gain access to your personal data. Companies that process personal data on our behalf must always sign an agreement with us so that we are able to ensure a high level of protection of your personal data even with our partners.

Special safeguards are taken with regard to partners outside the EU/EEA, such as signing agreements that include the standardized model clauses for data transfers adopted by the EU Commission and which are available on the EU Commission's website.

Klub may also disclose your personal data to third parties, for example public authorities, if it concerns criminal investigations or if we are otherwise required to disclose such data by law or public authority decision. Klub will not disclose your personal data to any extent other than described in this section.

6. External links

This information about processing of personal data applies to data about you that Klub processes within the scope of the Site and the App. The Site and the App may sometimes contain links to external websites or services that we do not control. If you follow a link to an external website, you are encouraged to review the principles for processing of personal data and information about cookies that apply to the website in question.

7. Access and correction to Personal Data

Under the applicable data protection legislation you are entitled, at any time, to request access to the personal data that is processed about you, to have erroneous personal data corrected, to request that Klub shall stop processing and delete your personal data, to request that the processing of your personal data is restricted, to exercise your right to data portability, to withdraw consent to particular processing (where such consent has been obtained) and to object to the processing of the personal data. In such an event, please contact Klub via the contact details listed below. You are also entitled, at any time, to lodge a complaint with the relevant supervisory authority if you consider that your personal data has been processed in contravention of applicable data protection legislation.

8. Contact details

Petale is the data controller for the processing of your data. If you have any questions about how we process your personal data, please contact us by e-mail using the following e-mail address: support@petale.com

9. Cookies

The Site may use "cookie" techniques allowing us to process statistics and information on traffic, to facilitate navigation and to improve the service for the convenience of the users. You may object to the recording of such "cookies" by configuring your browser software.